Ratings
Out-of far better the fresh worst within the last while. Cannot believe how incompetent, and you will totally extremely dumb past believe, people have become at this borrowing from the bank partnership. You will find come purchasing a per cent or a few a great deal more in the other borrowing unions having my finance to keep me the disappointment from coping that have stupid anybody. Any difficulties the fresh new Department away from borrowing from the bank unions is the perfect place so you’re able to document grievances. As the Massachusetts attorneys generals workplace will not manage all of them.
Poor change You will find previously seen
Poor revision We have actually ever seen. The existing on line banking is actually far advanced than the newest you to definitely. Leftover my past bank due to a poor enhance and you will after fifteen years that have DCU I’m offered leaving.
DCU representative given that 2015 and you may departing
I have been a beneficial DCU user since the 2015 and was able a great 100% percentage background both for a car loan and you will a charge card. To your software posting inside late 2023, I experienced difficulty log in and you will to make payments. For that reason, We rerouted my personal expenses costs for other notes. We https://paydayloanalabama.com/coats-bend/ gotten an alerts getting a great harmony off 63 cents, timely called to repay they, and claimed the newest technical items. Regrettably, my concerns just weren’t handled. Throughout the following billing cycle, an equilibrium out of $step one and many cents try again charged that we repaid. Customer care does not have any hint if any other costs was additional int he next charging you cyclee tough DCU reduced my credit limit regarding $ten,000 in order to $0 and you can advertised my membership given that delinquent with the credit reporting agencies, and this decreased my personal credit history by 108 items-getting 63 dollars. I’m currently disputing this having DCU therefore the credit bureaus, however, I would alerting folks to closely take into account the potential implications prior to employing their properties.
It destroyed my vehicle label document
Hey, I am creating to provide my personal views concerning ways an essential file is actually mishandled treated by the DCU. I’m most disturb you to my Term document are shipped out over myself without the tracking info thanks to USPS. I believe is terrible carelessness. As i hit out to the brand new DCU immediately after waiting few days, I found myself told the latest Label file is actually dispensed a month immediately following the mortgage is actually reduced. Although not, We have maybe not gotten one title document in post. We seemed with local USPS and they completely could not shadow this new sent send. I was thus open to go to DMV having a good Lien discharge letter and you may really works out of base. This is extremely frustrating and you can awkward for my situation. You will be charged us to score backup. I wish there have been most useful processes positioned in the 1st therefore i don’t have never shed an important.
Worst Customer care
DCU is the terrible without doubt. I became closure inside the back at my Car finance and you can ended up opting for DCU. They acknowledged my financing and you can requested me to discover a free account and that hit a brick wall 3 x. The latest they asked me to donate post which i is was able to unlock a subscription after which immediately after 2 days, my application for the loan was not however recognized and you can abreast of contacting it told you told you its terminated and are generally sorry. The therefore pathetic once you urgently have to have the car loan. The customer solution rep wasn’t anyway empathetic.
Awful Financial no ATMs and you may Horrible Customer care
For folks who skip the times of waiting when you look at the longer lines so you’re able to withdraw money from the lending company, after that DCU is your set! I reside in a busy area, yet DCU have not too many towns and cities right here. In addition, the ATMs is no place are discover apart from throughout the actual lender. Here is the just financial inside the 2020 one nonetheless retains long traces fun the entranceway towards the average go out. If you wish to name the financial institution, expect you’ll getting handled rudely. While using DCU having auto-shell out alternatives that have debtors, you can expect very long turn-around minutes so you can mirror costs have been made. That it financial are dreadful getting a lot of reasons why you should get into. Avoid them!